Privacy Policy

JG Parent Partners is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal information. Please read through the following information carefully.


Information Collection and Use:

We collect personal information when you:

  • Make an enquiry through our website

  • Complete a client information form

  • Participate in our 1-1 sessions

The types of information we may collect include:

  • Name and contact details

  • Demographic information

  • Information about your children and family situation

We use this information to:

  • Facilitate your support

  • Communicate with you about our services

  • Improve our services and website functionality

  • Comply with legal obligations

Legal Basis for Processing:

We process your personal data based on the following legal grounds:

  • Consent: When you explicitly agree to the processing of your data

  • Legitimate interests: To provide our coaching services and improve our offerings

  • Legal obligation: To comply with UK laws and regulations

Data Protection and Security:

JG Parent Partners takes appropriate measures to ensure your information is kept secure, including strict procedures to prevent unauthorised access to confidential client information.

Your Rights:

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to processing of your data

  • Data portability

  • Withdraw consent at any time, where consent is the basis for processing

To exercise these rights, please contact us via our website contact page.

Data Sharing and Retention:

We will not share your personal information unless there is a concern that a child or an adult is at risk of harm, in which case appropriate agencies will be informed. We retain your personal data for 12 months, after which it will be confidentially destroyed.

Cookies:

Our website uses essential cookies and analytics cookies. You can manage your cookie preferences through your browser settings.

Changes to This Policy:

We may update this policy periodically. Any changes will be posted on this page with an updated revision date.

Complaints:

If you are dissatisfied with our response to any data privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Contact Us:

For questions about this privacy policy or how we handle your personal information, please contact us via our website contact page.